terça-feira, 30 de agosto de 2011

Infografic - Customer Service - AMERICAN EXPRESS - 2011 Global Customer Service Barometer

The recent report published published by American Express® tells us the state of the customer service industry – with some interesting findings!
Below you will find a handy infographic to help you digest the details.

If however you want all the nitty details, you can click  HERE  to get your free PDF report.

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